Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Make a purchase or enroll in a course
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Process orders, deliver courses, and provide customer support
• Communication: Send important updates, newsletters, and promotional materials
• Improve Services: Analyze usage patterns to enhance our platform
• Security: Protect against fraud and unauthorized access
• Legal Compliance: Meet legal obligations and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our platform
• Payment Processing: With payment processors like UddoktaPay, bKash, Nagad, and Rocket
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Regular security assessments and updates
• Secure Payment: PCI DSS compliant payment processing
• Data Backup: Regular backups with encryption

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences.

6. Third-Party Services

We integrate with third-party services that may collect information:

• Payment Gateways: UddoktaPay, bKash, Nagad, Rocket for secure payments
• Analytics: Google Analytics for website performance insights
• Social Media: Facebook Pixel for advertising and analytics
• Email Services: For sending newsletters and notifications

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent at any time

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last Updated" date

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: